You, our levy payers, have been clear that enhancing the appearance of the trading and visitor environment remains a key priority. This is why we have scaled up our investment in our cleansing operations to provide even more hours and services above and beyond the services provided by our Local Authority in the City centre.

We are pleased to announce that a new and more detailed pre-planned street cleansing routine has started. With improved communications part of this new programme, levy payers will be informed (to the best of our ability) before our team visit so outdoor furniture can be moved. In addition, you will now be able to contact the team for emergency responsive cleans outside your businesses via the store-net radio system we operate in the City centre.
If you have any questions, please don't hesitate to contact me.
Kind regards,
Andrew Douglas (Duggie)